“Emergency” and “urgent” are different categories in hospitals.
And actually defined, at least in my local Canadian hospital.
Urgent Care is defined as infections, lacerations, wounds, less serious injuries, minor Pediatric illness, situational crisis support, Women’s Health services, contraceptive management, etc. So stuff that “could” wait about a week if necessary. I find they can get to stuff much sooner, based on anything I’ve needed or reports from friends and family.