I’d say there’s also something to be said about an overbearing workload. If everyone is constantly struggling to get things done in time then more staff could be needed. But yeah, if it’s the same ones over and over and only them, then investigating why makes sense.
I’d say there’s also something to be said about an overbearing workload. If everyone is constantly struggling to get things done in time then more staff could be needed. But yeah, if it’s the same ones over and over and only them, then investigating why makes sense.
If the majority of the people the majority of the time have the same result then it’s the system not the people.
So yeah it could be a systemic issue, it’s my job to prevent or correct that.