• Atomic@sh.itjust.works
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    10 months ago

    Yes. They are investments. It’s a very common business model across several industries. To sell the initial machine for net cost or even at a loss, if it means customers will have to come back to you for additional supplies. Because that’s where the money is.

    I’m extremely confident that the CEO of the very profitable company HP. Knows more about business than you do.

    • Pohl@lemmy.world
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      10 months ago

      Nah I get it. Calling your customer an investment was just a little too naked for me, so I made a joke.