I can’t even count how many hours I’ve spent in the past year arguing about some BS charge, trying to get something repaired under warranty, or even trying to redeem an valid coupon that was sent to me. I’ve reached a point where I’m exhausted in trying to fight these kinds of things but I feel like I can’t just let any of it go. Sometimes I wish I could hire a Karen, it would be 100% worth it.
Tesla. Literally everything involving Tesla. Customer support, vehicle service, sales. And it’s gotten worse over the years, so I’m a one-and-done customer.
I honestly really love my model Y. I’ve fortunately never had to call or deal with Tesla but im not looking forward to that day if it ever comes.
The day always comes, or you trade it before and someone else picks up the pieces. I’m sure whoever has my Model 3 is happy I replaced t he blown drive unit, but they’ll have to replace the next one out of pocket.