I can’t even count how many hours I’ve spent in the past year arguing about some BS charge, trying to get something repaired under warranty, or even trying to redeem an valid coupon that was sent to me. I’ve reached a point where I’m exhausted in trying to fight these kinds of things but I feel like I can’t just let any of it go. Sometimes I wish I could hire a Karen, it would be 100% worth it.
AirAsia. This airline is basically scam. If anything goes wrong, there are no humans to talk to anymore. Only chatbots. No hotline and not even email support. They just keep your money, even if it’s 100% their fault. The chatbot is as unhelpful as it gets.