I can’t even count how many hours I’ve spent in the past year arguing about some BS charge, trying to get something repaired under warranty, or even trying to redeem an valid coupon that was sent to me. I’ve reached a point where I’m exhausted in trying to fight these kinds of things but I feel like I can’t just let any of it go. Sometimes I wish I could hire a Karen, it would be 100% worth it.

  • ech0@lemmy.world
    link
    fedilink
    arrow-up
    10
    arrow-down
    16
    ·
    1 year ago

    Lol TBH while this sucks it’s hard to have any sympathy. You chose some weird ass off brand ISP. A company that even I, someone who is in IT has never heard of, did absolute zero research before dropping money. Then to top it all off you didn’t go through your bank to attempt to get them to handle it and get your money back or at the very least charge back the fuck out of them?

    You had so many chances here man.

    • Slacking3428@lemm.ee
      link
      fedilink
      arrow-up
      16
      arrow-down
      1
      ·
      1 year ago

      Yea I would have reached out to my bank ASAP to explain the situation and revoke the automatic charges.

      • intensely_human@lemm.ee
        link
        fedilink
        arrow-up
        4
        arrow-down
        1
        ·
        1 year ago

        I did that. They said since the company had my debit card details and whatever one-off authorization, that they would be able to charge me whenever they wanted. I was appalled.

        • ech0@lemmy.world
          link
          fedilink
          arrow-up
          9
          ·
          1 year ago

          This is why I tell people not to use their debit card unless it’s to get cash. Credit cards have protections. Debit cards do not.