I can’t even count how many hours I’ve spent in the past year arguing about some BS charge, trying to get something repaired under warranty, or even trying to redeem an valid coupon that was sent to me. I’ve reached a point where I’m exhausted in trying to fight these kinds of things but I feel like I can’t just let any of it go. Sometimes I wish I could hire a Karen, it would be 100% worth it.
This is the kind of bullshit you get when employees are forced to follow procedures like they’re one size fits all and are punished if they don’t. They probably offered you the max credit and then did everything they’re told they have to do or they get punished. Just like every time your offered a credit card somewhere, it’s because the employees are punished if they don’t ask fucking everyone.