• tiramichu@sh.itjust.works
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      21 hours ago

      For sure.

      If they’ve got a problem with non-emergency callers dialing 911, surely it would be best to try and reduce that problem through other means (such as fining persistent inappropriate use of 911)

      I don’t want to talk to a robot when I’m on the floor dying.

      • davidgro@lemmy.world
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        19 hours ago

        I think the non-emergency number should be heavily advertised. I have no idea what the local one for me is (if it even exists)

        • shortwavesurfer@lemmy.zip
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          12 hours ago

          Maybe they need to send something out to residents every six months or something, letting them know about the non-emergency number because I have this exact same issue. I’ve lived here for three years and have no idea if a non-emergency number even exists. It probably does. I just haven’t looked it up because I haven’t even thought about it.

        • tiramichu@sh.itjust.works
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          19 hours ago

          Promoting that the nunber exists as a actual thing people should use is good, yeah. :)

          The actual number isn’t so important, though. If ever needed to call the non-emergency number I’d search it up, which fortunately I can do given I’ve got loads of time because it’s not an emergency.

          • BassTurd@lemmy.world
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            18 hours ago

            I would bet there are large swaths of people that don’t know there is a nonemergency number to look up.

        • elmicha@feddit.org
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          19 hours ago

          What happens if you put “police your_city” in your favorite search engine? I tried it with my current city and the village where I grew up, and both led me to the phone number in reasonable time.

          • davidgro@lemmy.world
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            16 hours ago

            That does work (actually ‘non emergency city state’). But as another comment mentions, the public knowing it exists is more important than the number itself.

      • Lost_My_Mind@lemmy.world
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        20 hours ago

        Well…I’m anti-AI as it gets, and I don’t support this measure, but I would like to point out if you’re on the floor dying, that WOULD be an emergancy call.

    • Krudler@lemmy.world
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      16 hours ago

      A young person died in my youth crisis shelter because instead of getting 911, I was first redirected to a semi-literate moron working in a VOIP “call center”. Her Southern Alabama drawl was so severe I could not even recognize she was speaking English at first. This “call center” was also “experiencing higher than normal call volumes”.

      Last week I was driving by a wooden apartment complex and I noticed that somebody’s unattended barbecue had gone poof and the balcony was burning. I called 911 and it took 4 minutes to get directed to the fire department.