• TwoBeeSan@lemmy.world
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    19 hours ago

    User end hands on IT for the elderly.

    that it’s hard. “Oh I could never do your job”

    It’s literally a customer service job with tech paint. Reboot the device. Don’t yell at the decrepit person doing their best in a digital world. Collect check and praise.

    The amount of times I’ve been called a genius for relogging into someone’s email is greater than 7.

    Yeah. Real hard.

    • Venus_Ziegenfalle@feddit.org
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      12 hours ago

      Don’t yell at the decrepit person doing their best in a digital world.

      I think this is the part some people might struggle with

      • TwoBeeSan@lemmy.world
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        2 hours ago

        Every time it gets difficult I imagine cleaning week old fry grease out of the fryer with a coat hanger because it was so clogged. I was making less then.

        I love context. It helps so much.

        Honestly it’s only bad when they come at it like they know more than you do. 1 out of 100 in my very lucky experience.

    • MrsDoyle@sh.itjust.works
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      17 hours ago

      Lol, I was the computer genius in my office job because I knew how to change the paper size on the printer from Letter to A4. Soak up the praise!

      • Echo Dot@feddit.uk
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        8 hours ago

        It’s one of those things I’d probably have to Google because how many times do you do that, but yeah think most people just give up when they hit a technical problem and stop thinking.