HP is very insistent that users of its printers don't turn to cheaper third-party alternatives for their ink cartridges. It introduced a feature called Dynamic Security in...
Investments? Do customers cost you money? That’s now how any of this is supposed to work. I’m not sure the CEO of HP knows anything about business. Dude, the customers are supposed to give YOU the money.
Yes. They are investments. It’s a very common business model across several industries. To sell the initial machine for net cost or even at a loss, if it means customers will have to come back to you for additional supplies. Because that’s where the money is.
I’m extremely confident that the CEO of the very profitable company HP. Knows more about business than you do.
Investments? Do customers cost you money? That’s now how any of this is supposed to work. I’m not sure the CEO of HP knows anything about business. Dude, the customers are supposed to give YOU the money.
Yes. They are investments. It’s a very common business model across several industries. To sell the initial machine for net cost or even at a loss, if it means customers will have to come back to you for additional supplies. Because that’s where the money is.
I’m extremely confident that the CEO of the very profitable company HP. Knows more about business than you do.
Nah I get it. Calling your customer an investment was just a little too naked for me, so I made a joke.
I mean, yeah. Cost of acquisition is a thing. I’m hardly an exec, but basically it’s amortizing total cost of acquisition efforts over net new subs.
In no way do I intend to defend the shitshow that is HP. Just pointing out it’s a valid metric.