• catloaf@lemm.ee
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    1 month ago

    This sounds accurate based on the user reports. They’re not bricking anything, they just make you do manual registration if you use third party toner.

    • Blue_Morpho@lemmy.world
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      1 month ago

      Which is weird because one of Rossman’s sources claimed that they were on the phone with Brother, asked how to do manual registration, and were told it couldn’t be done unless a genuine Brother toner cartridge was installed.

      • catloaf@lemm.ee
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        1 month ago

        That person was just plain wrong. The same source showed the manual registration sheets under their reddit post.

      • LastYearsIrritant@sopuli.xyz
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        1 month ago

        Customer service reps have almost the same information that a customer would have. The only difference is they have a few more tools available to them.

        Asking policy questions or anything at this level would likely get no useful info.

      • catloaf@lemm.ee
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        1 month ago

        The links are in the article.

        I don’t know the specific process, but usually it’s printing a registration page and then entering the offsets on the printer’s control panel.