For me: Cancelling paid subscriptions should be as easy as subscribing. I hate the fact that they actively hide the unsubscribe option or that you sometimes should have to write an e-mail if you want to unsubscribe.

    • Wiz@midwest.social
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      16 hours ago

      It kinda does make it legal. If you don’t agree to the terms of the product, then you are using it illegally. It sucks, but that’s where the law is. I am typing this on a Linux laptop in Firefox, but those have terms and conditions, too!

      • stoy@lemmy.zip
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        15 hours ago

        That depends on the location/jurisdiction, but I do have a hard time believing that any court would uphold a EULA stating that you have to cook dinner for any Microsoft employee that happens to request it, just because to installed Windows 11.

        • CheeseNoodle@lemmy.world
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          13 hours ago

          I believe a fair number of juristictions also invalidate any EULA that’s only viewable after you’ve purchased a product so most software EULAs are worth less than toilet paper anyway.

          • Wiz@midwest.social
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            4 hours ago

            EULA’s are widely honored and established law. However, anyone can push back on anything they put in an agreement.

            To fight Microsoft, you have to fight Microsoft’s lawyers, in Microsoft’s jurisdiction. But you can’t sue them, because you already agreed to arbitration. And you’d have to pay lawyers in what would be a long, drawn out process.

            If Microsoft demands things that are incredibly weird like what you describe above, there definitely would be a chance it could be appealed to a court and eventually see a judge. I think it would be a long and expensive process for both sides getting there. And Microsoft’s argument would be, “The user has the option to stop using it.”

            There are undoubtedly severance clauses in there, so if a court deems a part of a license illegal, then it is stricken, and the rest of the agreement stands.

            So, Microsoft’s lawyers only put things in the agreement that they are 99+% sure of wanting and winning. So they probably won’t request your spleen. They don’t want that. They just want your money, your data, and your eyeballs connected to your brain.

    • CanadaPlus@lemmy.sdf.org
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      22 hours ago

      You know, I’m not actually sure how binding it is exactly, aside from not totally. It must do something or they wouldn’t bother getting pretend consent.