• jjjalljs@ttrpg.network
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    3 days ago

    Tech companies don’t really give a damn what customers want anymore.

    Ed Zitron wrote an article about how leadership is business idiots. They don’t know the products or users but they make decisions and get paid. Long, like everything he writes, but interesting

    https://www.wheresyoured.at/the-era-of-the-business-idiot/

    Our economy is run by people that don’t participate in it and our tech companies are directed by people that don’t experience the problems they allege to solve for their customers, as the modern executive is no longer a person with demands or responsibilities beyond their allegiance to shareholder value.

    • Initiateofthevoid@lemmy.dbzer0.com
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      3 days ago

      Can confirm. The more you deal with people who have climbed to the tops of corporate ladders, the more it becomes clear that it’s all vibes. It’s all people telling stories to other people who tell stories about those stories.

      The peter principle is wrong - in an oversized corporate structure, there is no upper bound for incompetence. You can keep rising for no reason, because after a certain point other people just trust that you know what you’re talking about, and the people that know better work around you instead.

      The people beneath you can’t trust the people above you enough to explain the situation, the people above you don’t really listen to the people beneath you anyway, and so plenty of middle managers just muddle through and constantly make shit up to justify their own existence, while everyone above and below is left in the dark about what’s really going on.

      Decisions are constantly made by people without any real connection to the consequences, and it shows. With the everything.

      • taladar@sh.itjust.works
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        3 days ago

        the people that know better work around you instead.

        In fact one of the ways to work around you that causes the least friction is usually to just get you promoted away from the places where you can do the most direct damage in the area other people on a similar level to you care about.